Case flow
- Case opening
- What would you say?
- What must you not promise?
- What do you need now, and what can wait?
- Who needs to know?
English is the authoritative source. Machine translation changes this website page only; it is not a professionally reviewed translation and does not translate the novel. Confirm safeguarding, legal, health and emergency information with an official service in your country.
More website languages →Translation and accuracy standard →Professional case file · Anyone who may be first told
Present one decision at a time. Do not treat the case as a pupil exercise. Reveal law and evidence when it becomes relevant.
Listen, explain confidentiality limits honestly, establish immediate safety needs appropriate to your role, record accurately and follow the current safeguarding route.
Use current official law, guidance and local procedure. Jurisdiction: check before delivery.